Turning off Guest Account
The Chromebox hardware attached to your TV needs to be logged in as the user. This ensures the account will be synced with the latest settings. It will also keep the board from turning off automatically.
To turn off the Guest account type open the Settings screen by clicking on your User Icon in the bottom right and clicking on the ⚙️ settings icon
You can also access settings by typing chrome://settings
in the address bar.
In the Settings app scroll to the People section and click on ‘Manage other people’.
You can then uncheck the ‘Enable Guest browsing’ and check the ‘Restrict sign-in to the following users:’ to ensure on the managed account logins to the board.
If you are still having trouble please contact us at lenssupport@safeandreliablecare.com