Remove a User's Access
In order to make adjustments to your LENS board's list of users, you first want to navigate to the User Management page by selecting 'Users' from the main menu of LENS found in the top left corner (three-bar menu).
To remove an user's access to one board, click the Remove User Access button below the user's name and email address.
For multiple boards, select View Profile then Manage Boards to view boards they should no longer have access to in the board picker shown below. To quickly remove a user from all boards, click Select All at the top of the list. Once you have selected the desired boards, select Remove as Member to remove their member status, roles, and permissions.
*Note: You can only view boards that you manage and that are shared with the user(s) being removed.
A pop-up saying "Changes Saved" will confirm your changes were successful.
Removing a user's access from a board essentially archives them from that unit. To permanently delete a user from your system, submit a request to LENS Support.
Looking for more support?
We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.