Managing Pinned and Unpinned Updates
Navigate to the Today Page.
The Updates sidebar allows LENS Managers to view and manage Pinned, Unpinned, and Archived Updates from one location.
In the top right corner, click the three-dot menu next to the board's phone number and email.
Select āManage Updates.ā
Select the Pinned or Unpinned tab.
Unpinning an Update
Pinned Updates are displayed directly on the Today Page. Unpinning an update removes it from the Today Page while keeping it available in LENS.
Navigate to the Today Page.
Open the Updates sidebar and select the Pinned tab
Click the three-dot icon on the update you want to unpin
Select āUnpin.ā
The update will move to the Unpinned tab and will no longer display directly on the Today Page
Pinning an Update
Unpinned Updates remain available in LENS but are not displayed directly on the Today Page.
Navigate to the Today Page.
Open the Updates sidebar and select the Unpinned tab
Click the three-dot menu on the update you want to pin
Select āPinā
The update will move to the Pinned tab and display on the Today Page
Automatically Unpinning an Update
Pinned Updates can also be scheduled to automatically unpin on a future date.
Create or edit a Pinned Update.
Click the Set Unpin Date field.
Select the date the update should automatically unpin.
Click Save.
On the selected date, the update will automatically move from Pinned to Unpinned.
Looking for more support?
Weāre here to help ā email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.