Three Types of Updates
Pinned
Unpinned
Archived
Pinned Updates
Pinned Updates take up an entire panel on the Today Page. They are visible to all users no matter their access level. When you create a new update, it is pinned by default.
Disclaimer: The screenshots in this article were captured using an earlier version of LENS. While some visuals may look different, the overall functionality remains essentially the same.
Unpinned Updates
Unpinned Updates do not display as an entire panel on the Today Page. Rather, they collect in small "Updates" panel on the Today Page only showing the titles. This is accessible to all users no matter their access level. LENS Board Managers can toggle the "Updates" panel on or off within the "Rearrange Panels" option in the three-bar menu of the top right corner of the Today Page.
Archived Updates
Archived Updates cannot be found on the Today Page. They are only able to be accessed and retrieved by those with manager level access or edit content permissions.
Expand the sidebar menu (three-bar menu top right corner of LENS)
Click Admin
Expand the "Updates" menu
Click Manage Updates
Scroll down until you see the archived updates
Looking for more support?
We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.