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Bulk Add Users

How do I add users if I do not have the "add user" button on my user management page? How to do mass or bulk upload many users at once?

Aya Dijkwel avatar
Written by Aya Dijkwel
Updated this week

How to Bulk Add Users

Systems with SSO (single sign on) do not have the option to add users from the user management page. Instead, users can be added from submitting a user upload form to LENS Support. This same process is used for adding numerous users at once.

The following information will be needed for each user:

  • Work email address

  • First and last name

  • Unit(s) the user belongs to (LENS board name)

  • LENS access level (role)

  • OPID (some but not all systems)

The information can be added to the Bulk User Upload document and emailed to LENS Support at LENSsupport@safeandreliablecare.com. If you do not have this document and need to add users, please email us to obtain this document.


Looking for more support?

We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.

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