Note: If you have an IT Department, please reach out to them as they may have a GPO setting turned on to automatically set these windows settings.
Recommended Sleep Settings on Windows
Are you experiencing issues with the LENS Board falling asleep using a Windows computer to run LENS? To adjust the sleep settings on a Windows 11 computer:
Click on the Windows start button on the keyboard or on the device
Type in the search bar: "Power Sleep"
Once in the Power settings, navigate to the Power section and select "Screen and sleep"
Adjust the "When plugged in, turn off my screen after and "When plugged in, put my device to sleep after" settings to "Never"
Screenshots: Recommended Sleep Settings on Windows
Looking for more support?
We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.