Edit a User's Information, Roles and Permissions
LENS managers have the ability to view and edit a user's information, roles, and permissions (sometimes called user access levels). This functionality plays a crucial role in maintaining system security and ensuring users have appropriate access levels.
Disclaimer: The screenshots in this article were captured using an earlier version of LENS. While some visuals may look different, the overall functionality remains essentially the same.
Can be edited:
Full Name
Email
Position
Board Roles (Member, Core User, Manager):
Member Access: Can post on the Voice Page, but does not appear in reports
Core User Access: Same as Member Access but is included in reports.
Manager Access: Has full system control, can manage content and review data, and is included in reports.
Board Permissions (Edit Content, Approve Access, View Reports)
Cannot be edited:
Profile picture
Password
Common Scenarios
Granting Calendar Editing Access
Identify the user on the User Management Page
Select their name and enable the "Edit Content" permission
Assigning Admin Access
Locate the user in the Users Page
Select their name and enable the "Manager" role for full administrative access
Modifying User Permissions
Follow these steps to adjust user roles or permissions within the LENS system:
Navigate to the User Management Page by selecting the three-bar menu in the top left corner of LENS
Locate the user by searching for their name
Select the user to access their permissions settings
Update permissions as needed by toggling on the role/permission
Changes are saved automatically
Looking for more support?
We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.