Skip to main content
Archive or Delete a Card

Permanently delete an issue card or less permanently archive cards on the Voice Page.

Aya Dijkwel avatar
Written by Aya Dijkwel
Updated over a year ago

Archive vs Delete

Archive: Card will be sent to the Archives folder. These archived cards can be restored and they can optionally be included in reports and search results.

Delete: All actions will be removed from the activity feed and reports. You will not be able to re-open the card. There is no undo.

Archive:

  • navigate to the Voice Page

  • locate a card to archive

  • expand the 3 dot menu for more actions

  • click Archive Card

Delete:

  • first archive the card by following the steps above

  • expand the << chevron menu

  • select Archives

  • locate the card you would like to delete

  • select DELETE

Did this answer your question?