Archiving vs Deleting Cards
You can manage cards by either archiving or deleting them, depending on whether you may need to reference them in the future.
Archive
The card is sent to the Archives folder.
Archived cards can be restored.
Archived cards can optionally be included in reports and search results.
Delete
The card and all actions are permanently removed from the activity feed and reports.
Deleted cards cannot be re-opened.
There is no undo.
How to Archive a Card
Navigate to the Voice Page.
Locate the card you want to archive.
Select the ⋮ three-dot menu for more actions.
Click Archive Card.
Disclaimer: The screenshots in this article were captured using an earlier version of LENS. While some visuals may look different, the overall functionality remains essentially the same.
How to Delete a Card
First, archive the card by following the steps above.
Click the << Chevron Menu.
Select "Archives"
Locate the card you want to delete.
Click Delete.
Best Practice
Whenever possible, archive instead of delete. Archiving allows you to preserve card history for reporting and future reference, while still keeping your Voice Page organized.
Looking for more support?
We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.