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Set a Default List for Cards 📥

Which list is my default list? How do I make my texted in cards go to the same list? How do I set the default list on the Voice Page?

Written by Kaitlyn Drew

Setting a Default List on the Voice Page

The default list is marked with the 📥 inbox icon next to the list name. Any cards texted into the board without a hashtag will automatically be posted in this list.

Steps to Set a Default List

Navigate to the Voice Page:

  • Locate the list you want to designate as the default

  • Click the ⋮ three-dot menu to the right of the list name

  • Select "📥 Default List for New Cards"

Disclaimer: The screenshots in this article were captured using an earlier version of LENS. While some visuals may look different, the overall functionality remains essentially the same.

Note: The default list does not have to be in the default tab. Cards texted or emailed into the board (without a hashtag) will be routed to the default list, regardless of the default tab setting.

Note: A list needs to be set as a default list at all times. In order to remove a list from being the default list, set another list as default!


Looking for more support?

We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.

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