Add a New User
LENS board managers can add new users to one or more board through the User Management page.
Note: This feature is only available in systems that do not use single-sign on. Adding new users in single-sign on systems varies, please contact LENS Support for assistance.
Navigate to the User Management Page
Click the + Add User button found at the top right of the User Page
Enter appropriate information (such as full name, email, and position)
Add the user to boards with a role as a member, core user, or manager by using the toggle button
Allow permissions for each board in the same way with the toggle button
Click the Add button
A confirmation bubble at the bottom right side of the screen will appear
Click Send "Create Password" Email on the bubble or click on the envelope icon from the user menu
The new user will receive an email prompting them to set/reset their password
Looking for more support?
We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.





