Toggle On/OFF SMS Feature
Click on your profile icon on the bottom left to navigate to the Profile | Settings page
Make sure your phone number is entered into the Phone Number field
Navigate to the "Settings" tab
Toggle ON to associate your profile with cards you text in the board
Toggle OFF to unlink your phone number to your profile (anonymity)
Changes to SMS anonymity settings are saved automatically and apply to all cards and surveys sent to the board's phone number from that point forward.
Disclaimer: The screenshots in this article were captured using an earlier version of LENS. While some visuals may look different, the overall functionality remains essentially the same.
Note: The toggle is an active setting and does not work retrospectively, meaning cards you submitted with anonymity will remain anonymous even after you toggle on SMS again in the future.
Looking for more support?
We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.