Posting a Voice Card Anonymously
You can post a card anonymously to the Voice Page in two ways: by text or by email.
Posting a Card Anonymously by Text 📲
Before sending a text, you need to unlink your phone number from your LENS profile:
Click on your profile icon on the bottom left to navigate to the Profile | Settings page
Make sure your phone number is entered into the Phone Number field
Navigate to the "Settings" tab
Toggle OFF to unlink your phone number to your profile (the toggle should appear gray)
Disclaimer: The screenshots in this article were captured using an earlier version of LENS. While some visuals may look different, the overall functionality remains essentially the same.
Changes to SMS anonymity settings are saved automatically and apply to all cards sent to the board's phone number from that point forward.
Once your phone number is unlinked:
Send a text message to the board’s phone number
By default, the card will be posted in the Default List
To post in a specific list, prepend your message with that list’s hashtag
Note: The toggle is an active setting and does not work retrospectively, meaning cards you submitted with anonymity will remain anonymous even after you toggle on SMS again in the future.
Posting a Card Anonymously by Email ✉️
Send an email to the board’s email address using an account not associated with your LENS profile
For example:
If you normally log in to LENS with your work email, you can send from your personal email to post anonymously
Looking for more support?
We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.