Three Types of Updates
The Today Page uses three types of updates: Pinned, Unpinned, and Archived. Each type determines where an update appears and how it can be managed.
Note: Updates can now only be accessed and managed from the Manage Updates Sidebar on the Today Page. The previous Updates Panel and all access through the Admin section are no longer available.
Accessing the Manage Updates Sidebar
Updates are now managed directly from the Today Page using the Manage Updates sidebar.
First, navigate to the Today Page.
In the top right corner, click the three-dot menu next to the board's phone number and email.
Select “Manage Updates.”
The Updates sidebar will open with three tabs: Pinned, Unpinned, and Archived.
Select a tab to view and manage updates with that status.
The sidebar also includes Search, Filter, and Sort options to help locate updates.
Pinned Updates
Pinned Updates take up an entire panel on the Today Page. They are visible to all users no matter their access level. When you create a new update, it is pinned by default.
From the Pinned tab in the Updates sidebar:
Click an update to view it.
Click the three-dot icon on an update to access View, Edit, Unpin, Duplicate, and Archive.
Use Unpin when the update should no longer be displayed on the Today Page but should remain available in LENS.
Use Archive when the update is no longer actively needed.
Pinned updates can also be scheduled to automatically unpin on a future date using the Set Unpin Date field when creating or editing the update.
Unpinned Updates
Unpinned updates are saved in LENS, but aren't displayed directly on the Today Page.
From the Unpinned tab in the Updates sidebar:
Click an update to view it.
Click the three-dot icon on an update to access View, Edit, Unpin, Duplicate, and Archive.
Use Pin to display the update on the Today Page.
Archived Updates
Archived updates are updates that are no longer active, but are retained in LENS for future reference.
From the Archived tab in the Updates sidebar:
Click an archived update to view it.
Click the three-dot menu to access View, Restore as Pinned, Restore as Unpinned, Duplicate, and Delete.
Select “Restore as Pinned” to return the update to the Today Page.
Select “Restore as Unpinned” to restore the update without displaying it on the Today Page.
Select “Duplicate” to create a new update using information from the archived update.
Select “Delete” to permanently remove the update.
Archived updates are labeled “Auto” or “Manual” to indicate how they were archived.
Looking for more support?
We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.