Training material for LENS
General LENS information including troubleshooting tips, support tips, and release notes.
The purpose of the LENS Today Page is to create situational awareness with Updates, Announcements, Issue Summaries, the Calendar, etc.
The purpose of a huddle is to capture the voice of the front line, make it safe for staff to raise concerns, share successes, etc.
The LENS Voice Page (formerly Issues Page) is where LENS ensures that all work setting participants have voice. Users can add their ideas, concerns, and suggestions to promote psychological safety.
The LENS Improvement Page is designed to view, monitor, manage and update ongoing improvement activity and measures in one convenient location.
The LENS Survey Page is designed to gather poll surveys in real time. Surveys allow units to collect the voice of the unit.
Search Voice cards by keyword, label, date, and more to quickly find insights and track what matters across your unit or facility
The Reports page gives leaders a centralized view of real-time LENS data, helping teams analyze trends in huddles, Voice cards, engagement, label usage, and improvement measures.
The Leader Rounds page provides visibility into rounding activity across your facility, helping leaders stay accountable, identify trends, and support consistent rounding practices—even on non-LENS units.
The LENS Users Page is designed to house the LENS managerial functions to grant access, archive, set-up LENS user profiles, and assign roles.
The LENS Admin Page is designed to house the LENS managerial actions to configure LENS. Only individuals that are granted LENS managerial rights can see and perform the LENS configuration.
The latest updates, feature enhancements, and bug fixes in LENS