Vizient Safe & Reliable

How do I reset a board after a demo or training? How do I ask for the state of a board to be stored?

Request a Board Snapshot

How to get back out of giphy, youtube, or a pdf. How to refresh the LENS page. How to access the LENS board windows settings.

How can I stop spam messages from being texted into the board? What do I do if I notice an unwanted or accidentally texted in issue?

How do template boards work? What gets copied over from templates? Can users, updates, cards, AIMS, and surveys be copied over?

Get help directly from Safe & Reliable Healthcare.

When will my features be released? How does my LENS version get updated?

S&R Software Development Process for LENS. What happens to my feature requests ticket? Why is there a bug that still exists? LENS Roadmap?

Support over the holidays. How to get support over Independence Day, Thanksgiving, Christmas, and New Year Holidays.

Can spam texts appear on my LENS board? How to report spam or unwanted cards.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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