Note: This feature is currently not enabled and will be available soon. To explore more about this feature and learn when it will be available, please email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.
What Is the Voice Page QR Code?
The Voice Page QR code makes it easier for staff to submit Voice Cards directly from their mobile devices—without relying on SMS.
Board managers can generate a unit-specific QR code from the Admin Page and share it across their unit. Once scanned, the QR code opens a submission page where users can quickly create a Voice Card.
This creates a more accessible and flexible way to capture feedback in real time.
How It Works
After generating a QR code:
The QR code is available on the Admin Page
It can also be accessed and expanded from the Today Page, Voice Page, and Kiosk Mode
Board managers can download or print the QR code for physical posting
To submit a Voice Card:
A user scans the QR code using their device camera
The submission page opens automatically in their browser
The user can choose how they want to submit their card
Submission Options
Users have two ways to submit a Voice Card:
Submit anonymously
Quickly enter feedback without logging in
Log in to LENS
Access full card functionality, including:
Adding descriptions
Assigning team members
Applying labels
Formatting the card before submission
This flexibility allows users to choose the level of detail and visibility that fits their needs.
Why This Matters
Improved Mobile Experience
Previously, submitting Voice Cards from mobile devices had limitations:
Users could not fully format cards
Additional steps were required later on desktop
Cards were sometimes submitted without key details
With QR codes:
Users can complete the entire submission in one flow
No need to return later to edit or update
Cards are more complete and actionable from the start
No SMS Required
Some organizations restrict the use of personal devices or SMS messaging.
The QR code workflow:
Removes the need for SMS-based submission
Uses a secure, browser-based experience instead
Expands access to more staff across the unit
Note: Post QR codes in visible, high-traffic areas such as nurse stations, break rooms, or team huddle spaces to increase engagement.
Looking for more support?
We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.