Note: This feature is currently disabled by default but can be enabled upon request. To explore more about this feature and learn how to activate it, please email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.
Implementation Checklist
Opt-In: This feature is off and invisible by default. To start using it, have a LENS manager email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.
Once the feature is enabled through LENS Support, navigate to the Admin Settings, and click "Generate QR Code"
Once the QR code is generated, a QR code icon will be available on the bottom right corner of the Voice Page, the Today Page, and Kiosk Mode.
The QR codes can also be printed from the Admin Page and made accessible in more places than the physical board.
How It Works
User Experience: Users scan the code to view the mobile Voice Card submission form. If your organization uses Single Sign-On (SSO), users can log in seamlessly to access full formatting and tagging capabilities while still opting to submit anonymously.
Security: For your security, generated QR codes will automatically expire one year from their creation date.
Continuity: This does not replace your existing email or SMS workflows; it is a supplemental tool to provide your team with more flexibility.
Details: You can find more detailed information in the LENS Help Center.
Looking for more support?
We’re here to help — email us at LENSsupport@safeandreliablecare.com or click the Help button on your LENS board.