Vizient Safe & Reliable

Whether someone is a LENS user or not, you can send them an issue card by email.

Share a Voice Card by Email

As you create a voice card, you can add a label.

Add a Label to a Voice Card

Links to Card Comments

When I send a message with a # hashtag to the board with my android phone it always ends up on the default list

Troubleshooting: Text in Cards using Android

How do I attach a PDF to an issue card? Can I embed a PDF on a card on the Voice Page?

Attach a PDF to a Card

How do I set up my account as anonymous when using the LENS Board?

Post a Card Anonymously

How do I add hyperlinks to an update? What is the difference between embedding and linking another page?

Add Hyperlinks to an Update on the Today Page

Flag for Leadership

How do I create a card on the Voice page? How do I post an issue or a kudos

Add/Create a Card

How do I add a jpg or doc to an issue card? How do I text in an image to the Voice Page? How to I put a picture on…

Add an 📷 Image (or any 📎 attachment) to a card

Files can be attached to an issue card including pictures or Office Documents

Attach Files to a Card

Tag a teammate or add another user to a issue or voice card. This will give the tagged team member notifications on this card.

Add a Team Member to a Card

How do I get notifications for actions on a card? How can I follow a card on the Voice Page?

Follow a Card 👁️

How do I get notifications for actions on an issue card? How can I subscribe to a label on the Voice Page? Why am I getting emails?

Follow a Label 👁️

How do I add a due date to my issue? How do I know the urgency or priority of a card?

Add a Due Date to a Card

What are the advanced options for issue cards?

Card Actions: MORE ways to interact with a voice card

How to text in an issue or idea. How to add an issue to the Issues Page via SMS Text. How to text an image to LENS.

Create a card on the Voice Page via Text

How can I add an issue or idea to the Voice Page through emailing?

Create a card via Email

Cards can be moved to a different list, a different tab, or even a different board.

Move a Card

Moving a card to a new list on the Voice Page when accessing LENS on a mobile device

Move Cards on Mobile View

How do I recover an archived issue card? How can I delete an archived card?

Restore an Archived Card

Permanently delete an issue card or less permanently archive cards on the Voice Page.

Archive or Delete a Card

How do I make a copy of an existing issue card?

Duplicate a Card

Voice Card Actions. Basic ways to interact with issue or idea cards even if another person created the card

Interact with a Card on the Voice Page

How can I keep track of cards as a Manager? How can I be notified of new issues?

Track and Monitor Cards on the Voice Page

Create Trust & Psychological Safety with Issues & Ideas

Add an image/photo/picture to display on the face of an issue card.

Upload a Photo and Pin it to the Cover of a Card

Dan Cramer

Sarah Barton

Kaitlyn Drew

Card Level Actions

Safe & Reliable Healthcare

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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